- How I run gratitude circles
Credit to Sue Ko who taught me this many years ago. Gratitude circles are a beautiful way to get team members feel seen by their peers. I run them in-person at least once a year with each of my teams. Quote from one of my engineers after their first ...
- How to present to executives
1. Know all your details Know and be able to speak to all the details. Review your own work and ask yourself what somebody else might ask you about it, then make sure you have a solid answer to all those questions. Even things that are technically ou...
- Message me whenever
Send me messages whenever inspiration strikes or when it makes sense for your workflow. I'll respond when I'm back online. This isn't about being "always on," quite the opposite: it's about respecting that we each know how to structure our own work l...
- 1:1s are for personal connection, not project updates
My 1:1s are unusual. Here's why.
- How I manage my todos as a CEO
Kanban board with five columns: Inbox, Backlog, Blocked, Delegated, Done Most importantly: GTD-style “if it takes less than 2 minutes, do it immediately.” Create todos for everything (and I mean, everything, including replying to people) that go in...
- How to run recurring virtual meetings efficiently
Start with a checkin question for connection (10% of the meeting length) Capture decisions made Capture open action items and check in on open ones every time, otherwise they get lost/forgotten due to poor personal execution Align on discussion ...
- How to be better at making decisions
What can I do before, during, and after making decisions to be better at making them?
- Developer tools startups are playing on hard mode
How do you build a business selling tools to people who can technically build anything you can?
- How we foster deeper connections in our remote team
I believe that teams that are more connected perform better and that remote teams have worse connections. How can we improve that?
- How we make brainstorming work
Brainstorming usually fails. But, I noticed a pattern in the times that it worked exceptionally well. Here's how to make it work.
- Why I'm vigorous about giving feedback
Every day, you will find me hunting down a founder's email to send them feedback about my experience with their product. Why?
- Being unreasonably responsive has made my projects more successful
Creators who respond to feedback quickly unlock two virtuous cycles that allow them to build better solutions more quickly.