1:1s are for personal connection, not project updates
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Note: I learned all this from Sue Odio, our COO at Stellate. Andreas Klinger also wrote about his 1:1 philosophy, which is similar.
My script for the first 1:1 with a new direct report
1:1s are a space for us to connect as humans and professionals as work. I don’t think we’re meant to be friends as colleagues, but we are meant to be close.
I ask the same standard questions that flow from you to the company every time (see my template below), which are really just there to prompt our minds and surface potentially interesting discussion topics. We don’t have to go through all of them every time, nor do we have to spend a lot of time on each question.
This is meant to be conversational, so please ask questions back or feel free to come prepared with topics! That’s the only way we can connect; if it feels like an interview or (even worse) like an interrogation, that’s not connecting.
What we do and what we don’t do is fuzzy, but there are two things that I will never bring up in a 1:1 to ensure it stays a safe place for us to connect:
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Project or status check-ins
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Performance conversations (e.g., performance improvement plan or promotion)
Of course, if you have something that’s on your mind regarding a project, your performance, your career, or similar comes up, I’m happy to talk about it. But, I need to have other spaces for project and performance conversations from my perspective.
This Notion space is for us; no one else is here, but I want us to take notes and capture our sentiments so that we can refer back and see trends over time.
1:1s are sacred. I will do everything in my power to keep the timeslot, and we will always be together for the whole meeting — whether we speak or in silence.
Template: 1:1 questions
The below is my 1:1 questions template, which I adapted from my learnings from Sue Odio, who taught me to flow from the small to the big:
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Direct report personally
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Direct report at work
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Our managerial relationship
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The team
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The company
The questions:
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What’s top-of-mind for you?
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Personally
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How are you feeling?
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How are you doing (outside of work)?
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What are you excited about in life right now?
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Personally at work
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How do you feel about the value that you bring to the company?
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What are you spending your time on that depletes your energy?
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What are you spending your time on that is energizing?
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The managerial relationship
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Are you getting enough feedback from me?
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What can I do to better support you & be a partner to you?
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The team
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How are you feeling about the team?
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What can we do to improve our team dynamic?
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Anything you long for, for our team?
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The company
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How are you feeling about the company?
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Do you have clarity on our Vision/Mission/Values?
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Do you have clarity on our strategy?
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How content do you feel at work? 😢 😐 🙂 😄 🤩
Other notes about Company Building
- 🌿How to be better at making decisions
What can I do before, during, and after making decisions to be better at making them?
- 🌿Developer tools startups are playing on hard mode
How do you build a business selling tools to people who can technically build anything you can?
- 🌲Being unreasonably responsive has made my projects more successful
Creators who respond to feedback quickly unlock two virtuous cycles that allow them to build better solutions more quickly.
- 🌿How we make brainstorming work
Brainstorming usually fails. But, I noticed a pattern in the times that it worked exceptionally well. Here's how to make it work.
- 🌲Why I'm vigorous about giving feedback
Every day, you will find me hunting down a founder's email to send them feedback about my experience with their product. Why?
- 🌿How we foster deeper connections in our remote team
I believe that teams that are more connected perform better and that remote teams have worse connections. How can we improve that?